Effective Date: April 15, 2025

At Wazendo, we value your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights regarding that data.

1. What We Collect

We may collect the following information when you use our platform:

• Basic Account Info: Your name, email address, phone number, company name, and billing details.
• WhatsApp Data: Messages sent via your connected WhatsApp accounts (only with your permission).
• Usage Data: Device type, browser, IP address, time zone, and interaction with our website.
• Cookies: We use cookies to remember your preferences and help improve your experience.

2. How We Use Your Data

We use your information to:

• Provide and improve our services
• Manage your account and communication preferences
• Ensure the security and performance of our platform
• Comply with legal obligations
• Send you important updates (we don’t spam)

3. Data Sharing

We do not sell your personal data.
However, we may share it with:

• Trusted partners such as hosting providers, analytics tools, or payment processors
• Legal authorities, if required by law or to protect our rights and users

4. Your Rights

You have full control over your data. You can:

• Access and view your personal information
• Request changes or deletion
• Withdraw your consent at any time
• Ask us to stop using your data

Just email us at info@wazendo.com, and we’ll help you out.

5. Data Retention

We keep your data only for as long as necessary to provide our services, or until your account is deleted. After that, we securely remove your data from our systems.

6. Security

We take data protection seriously. Your information is secured using encryption, firewalls, and access control measures. No system is 100% perfect, but we’re always improving.

7. Updates to This Policy

We may update this Privacy Policy from time to time. If we make major changes, we’ll notify you via email or in-app notification.

8. Contact Us

Have questions or concerns?
We’re here to help at info@wazendo.com